Like much of the world, NARUC has been immersed in all things COVID-19/coronavirus for the last several weeks.  We are firmly committed to ensuring the safety of our members, staff, attendees, and all personnel associated with our meetings, activities and events.  As many of you are likely aware, the CDC has recommended that all large events, including conferences, occurring over the next eight weeks be postponed or cancelled. Unfortunately, the NARUC 41st Annual Western Rate School falls within that timeframe.  As a result, we have made the difficult decision to cancel.  We are disappointed like many of you, and we apologize for any inconvenience.  Under the circumstances, we need to make everyone’s safety our first priority.

Here are some FAQs about the cancellation, refunds, hotel reservations and future Rate Schools.

Why is Rate School cancelled?

After closely monitoring updates and recommendations from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and following travel advisories and restrictions, it was decided that holding Rate School was not an option. We don’t want to risk students, faculty or hotel staff to exposure.

Will the Rate School be postponed until a later date or rescheduled?

There will be no Western Rate School held in 2020.  However, NARUC will host the 48th Annual Eastern Rate School in Clearwater, Florida, October18 – 23. Additionally, the next Western Rate School will be held in 2021 at the Marriott Coronado from May 9 – 14.

Will registration fees be refunded?

NARUC is offering deferrals or refunds of paid tuition. Students selecting deferral of payments will have first priority to register for the Rate School of their choice: 2020 Eastern in Clearwater or 2021 Western in Coronado. Deferrals may be used for the originally registered student or for a replacement student. Please indicate your preference at this link by April 1. Rate School Tuition Preference  Should you select refund, please allow up to 30 days for processing. If you have any questions about your refund contact Judi Ford at

What about my hotel reservation?

We have instructed the hotel to cancel all reservations within the NARUC Rate School room block. Cancellation notices will be sent to the email on file. If you booked a room at a different location, or outside of the NARUC block of rooms, it is your responsibility to cancel that reservation. Please note that NARUC is not responsible for any reservations outside of our block. If your reservation was in the NARUC block and you do not receive a cancellation notification by April 1, please contact the hotel at 1 (888) 236-2427 or 1 (619) 435-3000.

Still have questions?

Feel free to email me, Michelle Malloy at

with any questions. NARUC is here to help.  Stay Healthy!